Privacy Policy

This Privacy Policy describes how Quiet Homes Inc., a Delaware corporation (“Quiet Homes”, “we,” “us”, or “our”) handles personal information that we collect through our website https://www.quiethomes.com and its member portal (collectively, the “Service”). To use certain features of the Service, including registering and creating an account, you need to share personal information, as outlined in this Privacy Policy.

1. When We Collect Personal Information

We collect personal information when you engage with Quiet Homes in the following ways:

• Creating an account or registering for our services
• Verifying your identity and signing documents electronically, through our providers
• Visiting our website and using the member portal, including uploads
• Submitting inquiries or communicating with our support or sales team
• Inviting a lender or other professional to confirm their relationship with you

2. Categories of Personal Information We Collect

We collect different types of personal information, including:

Information You Provide to Us:

• When you register: names, email addresses, phone numbers, and login credentials; your search criteria, if you are buying; and the home’s address and details, if you are selling
• When you contact us: your name, contact details, and your message
• Identity verification: the result of the check, whether your name and date of birth matched, and the provider’s reference (we do not keep images of your ID or selfies)
• Professionals you invite: their name, firm, email address, phone number, and license details
• Documents you upload, such as proof of funds or a pre-approval letter (photos of a home are added by our team and re-encoded with location data removed before they are stored)

Information We Automatically Collect:

• Data from forms or uploads on our website (unintentional personal data may be included)
• Technical information such as device type, IP address, browser type, and timestamps, kept in our security and activity logs
• Cookies needed to run and protect the Service (we use no advertising or analytics cookies)

Information from External Sources:

• Confirmation from a professional you invited that they work with you
• The result of an identity check from our identity-verification provider

Quiet Homes is intended for persons who are able to enter into legally binding agreements. We do not knowingly collect data from children under 16. Please contact us at [email protected] if you believe we've unintentionally collected such data.

3. How We Use Your Personal Information

Your information is used for:

• Verifying your identity and securing your account
• Delivering and managing access to our Service
• Responding to customer inquiries and support requests
• Match buyers and sellers
• Improving our platform, resolving technical issues, and enhancing user experience
• Communicating with you about your registration, possible matches, and service updates
• Meeting contractual obligations and internal compliance needs
• Preventing fraudulent activity and enforcing our terms

4. How We Share Personal Information

We may share your data:

• With Christal Spata and Mackenzie Rasmus, the licensed real estate salespersons with Engel & Völkers who run the registry, and, if you ask for help with a match, within that separate written agency relationship
• With other members, only as far as the registry allows: a buyer sees a home’s details in stages agreed with its owners, and owners see a buyer by a label, not by name
• With a lender or financing partner you ask us to introduce you to
• With vendors and service providers who:
  • Verify identity and handle electronic signatures
  • Send email
  • Host and secure our website, including telling people from automated abuse on our forms
• When legally required or necessary to:
  • Protect our company, users, and infrastructure
  • Investigate suspected fraud or security incidents
  • Comply with legal obligations or court orders
• In the context of a business transfer:
  • During due diligence for a merger, acquisition, or asset sale
  • With a successor entity post-acquisition

We may also share anonymized or aggregated data that does not identify individuals.

5. Your Privacy Rights and How to Exercise Them

You may have the right to:

• Request access to the personal data we hold about you
• Correct any inaccuracies in your personal information
• Request deletion of your information, subject to retention obligations
• If we text you, reply STOP to stop texts; you can also turn off email notifications in your settings or ask us to stop any other messages

To exercise your rights, please contact us at [email protected].

6. Cookies and Tracking

Quiet Homes uses only the cookies needed to run the Service: one keeps you signed in, and one protects our forms against requests sent from other sites. Our security provider, Cloudflare, may also set a cookie that tells people from automated traffic. We do not use advertising or analytics cookies, pixels, or tracking tools.

Our public forms use Cloudflare Turnstile to tell people from automated abuse. Cloudflare processes technical information about your browser for that purpose, under its own privacy policy.

You can manage cookies in your browser settings. Blocking the sign-in cookie prevents signing in to the member portal.

7. U.S. State Privacy Disclosures

Quiet Homes discloses the types and uses of personal information in Sections 1–4 of this Policy. We do not sell or “share” your personal information as defined under state laws such as the California Consumer Privacy Act (CCPA).

8. Data Security & Information Retention

We implement appropriate safeguards to protect personal data against unauthorized access, loss, or misuse. However, no method of data transmission or storage can be guaranteed 100% secure. We retain personal information for as long as needed to provide our services or as required by applicable laws and our internal data retention policies. Backup copies may persist temporarily as part of our security protocols.

9. Children’s Privacy

Our services are not intended for children under the age of 16, and we do not knowingly collect their personal information. If we become aware that such data has been collected, we will delete it. Contact us at [email protected] with any concerns.

10. External Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices of those external sites. Please review their privacy policies before interacting with them.

11. International Use: UK & EEA

Quiet Homes is designed for users in the United States. We do not market our services to residents of the UK, European Economic Area (EEA), or other jurisdictions with data protection laws similar to the GDPR. We do not intentionally collect data from users in these locations and have not adopted GDPR-compliant data handling practices. If you access our Services from outside the U.S., you do so at your own risk and are responsible for compliance with your local laws.

12. Updates to This Privacy Policy

We may revise this Privacy Policy from time to time. The updated version will include a new “Effective Date” at the top. We encourage you to review this Policy periodically to stay informed of how we handle your personal data.

13. Contact Information

If you have any questions about our privacy practices or would like to submit a request, please contact us:

Email: [email protected]